M. Eric Johnson

M. Eric Johnson

Ralph Owen Dean, Emeritus
Bruce D. Henderson Professor of Strategy

Research Interests/Areas of Expertise

Digital strategies for operations, cyber security, information and operations risk, healthcare IT, impact investing, venture and private equity.

Subject Areas

Health Care, Operations Management & Quantitative Methods, Strategy and Business Economics



As a leader, teacher, and researcher, Johnson brings an infectious enthusiasm to everything he does, with impressive results.

Awards & Accomplishments

Johnson has authored patents on interface design and testified before the U.S. Congress on information security. He was one of the youngest professors to receive tenure in Owen’s history, winning the Dean’s Teaching Excellence Award twice. His work on channel postponement strategies won an Accenture best paper award. He has earned grants from the National Science Foundation, Department of Homeland Security, and the National Institute of Standards and Technology.


Johnson has consulted with global companies such as Accenture, Hewlett-Packard Enterprises, HP Inc, Nike, Nokia, Oracle, and Philips Healthcare.


Johnson has served on numerous editorial boards including Electronic Markets, Management Science, Operations Research, and Production and Operations Management. He is currently serving on the board of Nashville Capital Network and previously served on boards at Nashville Healthcare Council, Nashville Technology Council, Evant Inc. (sold to Manhattan Associate), Dartmouth Regional Technology Center, INFORMS, and POMS.


Johnson has published work in research and scholarly journals such as Harvard Business Review, Health Services Research, Management Science, Production and Operations Management, and Journal of the American Medical Informatics Association. His writing and expert commentary have been featured in global media outlets that include the Associated Press, Bloomberg Business, New York Times, USA Today, US News and World Report, Wall Street Journal.

Research Interests

Johnson’s teaching and research focus on digital strategies and the impact of information technology on the extended enterprise. He studies how information technology improves process execution, but also how security failures create friction throughout the extended enterprise. He is currently focused on the role of information technology to improve healthcare quality and reduce cost.


PhD, Industrial Engineering and Engineering Management, Stanford University, 1991

MS, Industrial Engineering and Operations Research, The Pennsylvania State University, 1987

BS, Industrial Engineering and Economics with Honors, The Pennsylvania State University, 1986