

Biography
Max Yakovlev is a Postdoctoral Research Fellow in Operations Management at Vanderbilt University’s Owen Graduate School of Management, working with M. Eric Johnson.
He holds a Ph.D. in Operations Management from Northwestern University’s Kellogg School of Management (advised by Maria Ibanez).
Max studies how legislative, social, and technological contexts shape professionals' workload and performance in service operations, particularly in healthcare. He employs econometric techniques, including causal inference and causal ML, to inform practice and policy through data-driven findings.
His current projects with Vanderbilt University Medical Center focus on travel nurse staffing in surgical operations, patient feedback tracking for better clinical outcomes, and physicians' adoption of AI tools. He also collaborates with researchers at Columbia University and the University of Toronto to study how interhospital transfer decisions and timing affect care quality and patient outcomes.
Education
B.S., University of North Carolina at Chapel Hill, 2018
B.A., University of North Carolina at Chapel Hill, 2018
Ph.D., Kellogg School of Management, Northwestern University, 2024