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Improving Quality and Safety for Patients

Vanderbilt surgeon burnished his skills to lead at Owen

Marc Bennett
Assistant Professor of Otolaryngology, Head & Neck Surgery at Vanderbilt University Medical Center

Vanderbilt MM Health Care 2014

His patients aren’t the only ones who regard Dr. Marc Bennett as an outstanding surgeon. He’s listed among the nation’s top doctors by both Castle Connolly and U.S. News & World Report.

Dr. Bennett, an assistant professor of Otolaryngology-Head and Neck Surgery, also serves as quality and safety director for his department at Vanderbilt University Medical Center. To help him fulfill those responsibilities, he took leadership courses, as well as the Intermountain Healthcare Advanced Training Program (ATP) course for quality assessments.

But he believed he needed more. “I wanted to understand more about finances and financial decision making and to transition into increasing leadership roles,” Marc says. “I also wanted to play an active role in the quality and safety world.”

Along with what he learned about economics and finance, Marc credits the MMHC program with improving his skills in team organization, conflict management, and decision making. “The group is very cohesive,” he says of his classmates. “You work with multiple groups and understand how to interact with different personality types.

“It was a wonderful experience. It is hard work and a serious time commitment, but I learned a lot about business and myself.”

I wanted to understand more about finances and financial decision-making and to transition into increasing leadership roles.