Michael A. Lapré

Michael A. Lapré

E. Bronson Ingram Research Professor of Operations Management

Research Interests/Areas of Expertise

Learning curves, organizational learning, quality, productivity, industry studies

Subject Areas

Operations Management & Quantitative Methods

Biography

Professor Michael A. Lapré is an internationally known expert on organizational learning curves.

Awards & Accomplishments

Professor Lapré has been awarded the Shingo Research Prize, the Stan Hardy Award (twice), Wickham Skinner Awards for Best Paper (thrice), and the Dean's Award for Excellence in Research at Owen.

Leadership

Professor Lapré is the Area Coordinator of Operations Management & Quantitative Methods. He is a senior editor for Production and Operations Management and serves on the editorial board of Foundations and Trends in Technology, Information, and Operations Management. He has served as a department editor for Production and Operations Management and as an associate editor for Management Science and Manufacturing & Service Operations Management. He has won meritorious service awards from Management Science and Manufacturing & Service Operations Management.

Publications

Professor Lapré's research has appeared in California Management Review, Harvard Business Review, Management Science, Production and Operations Management, and Queueing Systems. He has co-authored a monograph on Organizational Learning Curves published in Foundations and Trends in Technology, Information, and Operations Management.

Teaching

Professor Lapré currently teaches Managing Operations in Vanderbilt’s Undergraduate Business Minor, Sports Analytics in the MBA program, and Operations Management and Health Care Operations in the MMHC program.

On A Personal Note...

Before his doctoral studies at INSEAD, Professor Lapré served as an Officer and Operations Research Analyst in the Royal Dutch Navy. He also coaches his daughter's Double Dutch jump rope team.

Research Interests

Professor Lapré's research interests center on improving longitudinal organizational performance. He has studied quality, productivity, customer dissatisfaction, service failure, and bankruptcy. His industry studies include steel-cord manufacturing, U.S. airlines, and Formula One racing.

Education

Ph.D., Management, INSEAD (France), 1997

Drs., Operations Research, Erasmus University Rotterdam (Netherlands), 1991

Select Publications

Articles

Investigating operational predictors of future financial distress in the US airline industry

Alan, Y., M.A. Lapré. 2018. Investigating operational predictors of future financial distress in the US airline industry. Production and Operations Management 27(4) 734-755.

Mishandled baggage

Lapré, M.A.  2011.  Reducing customer dissatisfaction: How important is learning to reduce service failure?  Production and Operations Management 20(4) 491-507. [Lead article]

 


Wickham Skinner Award for best paper - Runner-up


Stan Hardy Award for best paper published in OM in 2011

 

The Organizational Learning Curve

Lapré, M.A., I.M. Nembhard. 2010.  Inside the organizational learning curve: Understanding the organizational learning process.  Foundations and Trends in Technology, Information and Operations Management 4(1) 1-103.

Organizational Learning Curves for Customer Dissatisfaction: Heterogeneity across Airlines

Lapré, M.A., N. Tsikriktsis. 2006. Organizational learning curves for customer dissatisfaction: Heterogeneity across airlines. Management Science 52(3) 352-366.

Performance Improvement Paths in the U.S. Airline Industry: Linking Trade-offs to Asset Frontiers

Lapre, M.A., G.D. Scudder. 2004. Performance improvement paths in the U.S. airline industry: Linking trade-offs to asset frontiers. Production and Operations Management 13(2) 53-71. [Lead article]


Wickham Skinner Award for best paper


Stan Hardy Award for best paper published in OM in 2004

Managing Learning Curves in Factories by Creating and Transferring Knowledge

Lapré, M.A., L.N. Van Wassenhove. 2003. Managing learning curves in factories by creating and transferring knowledge. California Management Review 46(1) 53-71.
Shingo Research Prize

Learning across Lines: The Secret to More Efficient Factories

Lapré, M.A., L.N. Van Wassenhove. 2002. Learning across lines: The secret to more efficient factories. Harvard Business Review 80(10) 107-111.

Creating and Transferring Knowledge for Productivity Improvement in Factories

Lapré, M.A., L.N. Van Wassenhove. 2001. Creating and transferring knowledge for productivity improvement in factories. Management Science 47(10) 1311-1325. [Lead article]

Behind the Learning Curve: Linking Learning Activities to Waste Reduction

Lapré, M.A., A.S. Mukherjee, L.N. Van Wassenhove. 2000. Behind the learning curve: Linking learning activities to waste reduction. Management Science 46(5) 597-611. [Lead article]

Knowledge Driven Quality Improvement

Mukherjee, A.S., M.A. Lapré, L.N. Van Wassenhove. 1998. Knowledge driven quality improvement. Management Science 44(11-2) S35-S49.

Chapters

Inside the learning curve

Lapré, M.A.  2011.  Inside the learning curve: Opening the black box of the learning curve.  M.Y. Jaber, ed. Learning Curves: Theory, Models, and Applications.  CRC Press, Boca Raton, 23-35.

Learning by experimentation

Bohn, R.E., M.A. Lapré.  2011.  Accelerated learning by experimentation. M.Y. Jaber, ed. Learning Curves: Theory, Models, and Applications.  CRC Press, Boca Raton, 191-209.